Return Policy

mega-car.net Website Return Policy

LOW PRICE GUARANTEE

Mega car Auto parts is specialized in rare, hard to find car computer boards. We strive to bring you the BEST QUALITY parts at the BEST PRICE! Show us the same brand part/item and style advertised in any current magazine, catalog or website and we’ll match their current retail price – simple as that!

NO HASSLE RETURNS

For new parts you may return any part within 60 days from the original ship date, for used parts, seen the nature of used products, you may return a product only within 5 days from the original ship date,

Claims
• Please inspect all orders for damage and/or malfunction upon receipt. For truck freight deliveries, please inspect packages at the time of
delivery with the truck driver present and note any damages on the bill of lading. By signing the delivery receipt you are certifying that
you have received your item(s) in good condition.
• You must notify Mega-Car’s within five (5) days of the delivery date. No claims accepted after 5 days. Call Customer Service at (+32) 465 88 86 60 to report damage.

Return Policies
• Returns will not be accepted for the following reasons: Special orders, custom products, personalized items, electrical products,
computer chips, exhaust products after installation, partial kits or sets, any parts with alterations or if the part(s) appear to be used in any manner. Partial kits will not be accepted.
• Except for the reasons listed above, part(s) may be returned within 60 days from the original ship date. A 25% restock fee will apply for
all items returned after the 60 day original ship date. Returns past 1 year will not be accepted. (Note, members and wholesale customers may have extended return periods).
• Some items require a return authorization before they can be returned. These include fiberglass, sheet metal, transmissions, interior
kits, exhaust systems and crate engines. These items will be clearly labeled on either the part or the packaging. Returns of these items
without prior authorization will not be accepted.
• Parts must be returned in the original packaging. Shipping costs are your responsibility , please insure the parts you are returning.
• Refunds will be issued in the amount of the product’s purchase price in the form of the original payment method. Allow up to three
weeks from the date of shipment for processing refunds, credits, and exchanges.
• Parts purchased through our online Marketplace stores must follow their return procedures in order to receive a refund.

Processing a Return:

  1. Complete this form and include it with the parts being returned. List the items being returned in the section below and include a brief
    description of why the item is being returned.
  2. Check to see if any of the parts are labeled with a “Return Authorization Required” label. If they are, please call Customer Service at (+32) 465 88 86 60 to obtain the authorization.
  3. Package the parts securely. Parts must be returned in their original packaging. Returned packages must be sent shipping charges
    prepaid. Outgoing or incoming shipping charges will NOT be refunded. COD packages will not be accepted. It is recommended that all returns be insured and shipped with a carrier providing a method of tracking in the event that your shipment is lost or damaged. Send
    the package to: Stationsplein 16, 9100 Sint-Niklaas. Belgium

Complete the form and include in the box with the parts being returned.

Allow up to three weeks from the date of shipment for processing refunds, credits, and exchanges.

Refunds within 60 days will be issued in the form of original payment method.
Parts must be returned in the original packaging within 60 days of invoice date for a refund of purchase price.

Except for the reasons listed below, you may return any part within 60 days from the original ship date.

Absolutely no returns for:
special orders, custom products, personalized items, electrical products, computer chips, exhaust products after installation, scanners, tools, books, videos, or CDs/DVDs
No returns of a partial kit or set.
No returns will be accepted if any alterations have been made to the part(s) or the part(s) appear to be used in any manner.

NOTE: Return packages must be sent shipping charges prepaid. Outgoing or incoming shipping charges will NOT be refunded. COD packages will not be accepted. It is recommended that all returns be insured and shipped with a carrier providing a method of tracking in the event the shipment is lost or damaged.

Please return all merchandise to the following address:
Mega-Car
Stationsplein 16
9100 Sint-Niklaas
Belgium

Upon inspection and acceptance of a qualified return, a credit or refund will be issued.

Limited Warranty

Mega-Car will not be responsible for any damage or loss caused by delays, failures or other consequential damage, nor for labor, transportation or any other charges incurred in the replacement or repair of a defective item. Mega-Car accepts no responsibility for any consequences resulting from installation on vehicles operating beyond U.S. speed limits.

Thank you for using Mega-Car.net. We’re glad to be of service.

Version 2020.02.16

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